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LokisMinionGurl's avatar
LokisMinionGurl
9 years ago

Missing/Lost Install Code for Sims 2

My mom bought me the Sims 2 base game plus 4 expansion packs (Nightlife, Open for Business, Pets, and Bon Voyage) from a thrift store. When I went to install the base game (The Sims 2), I hit a snag. I needed a code to install.

Sims 2 Install Code Screen

It says "the entire code found in the white box at the lower left of the back of the dvd/cd case." There is NO white box anywhere on the back of the dvd/cd case. There's a ISBN/Bar Code in the upper right. And the only "white box" in the lower left is the "Rated T for Teen" label.

So I'm utterly confused as to what those directions mean, since there's no obvious code that I can find anywhere.

My question then is this: How do I obtain the code necessary to install the game (and I assume the same will hold true for the expansion packs also needing a code which I'm positive I don't have)?

1 Reply

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    9 years ago

    Hi @LokisMinionGurl,

    I'm sorry to read this happened. I can not see the picture you attached to your post, but maybe this helps: the code you are looking for is not in the back of the box, but the back of the game manual you should find inside the box.

    If you don't have the game manuals, you might want to get in contact with one of our advisers through EA Help, as they might be able to help you with this issue. You will find a detailed explanation on how to contact them if you need it here.

    If you have any question, don't hesitate to ask 🙂

    -Mai

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