Re: The Sims 2 Ultimate Collection Problem - Please Help!!

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@bluetopaz1202 wrote:
Actually i do have a download version of TS3. But i dont want to get rid of it if thats what i have to do. I dunno why it works on both my friends computers and not mine.

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 Could you post this info: 

1. Click on Start and then type the following into the search prompt at the bottom: perfmon /rel
2. Press Enter to proceed.
3. A window will open and in there you can click on the red circles with a white X.
4. After clicking the X, the info on the bottom will update. Choose the Sims 3 Critical Event one and right click on it and choose "View Technical Details"
5. Now on the next window, choose Copy to clipboard at the very bottom and post this into a reply to us here.

Also did you try the registery thing suggested ?

Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe Problem signature Problem Event Name: APPCRASH Application Name: Sims2EP9.exe Application Version: 1.17.0.66 Application Timestamp: 48f12b6f Fault Module Name: igdumd32.dll Fault Module Version: 9.17.10.2849 Fault Module Timestamp: 50442448 Exception Code: c000041d Exception Offset: 000016d7 OS Version: 6.2.9200.2.0.0.768.101 Locale ID: 1033 Additional Information 1: ad4d Additional Information 2: ad4dbfe76ede609ad439d71c05071d2b Additional Information 3: 3dc3 Additional Information 4: 3dc34a07180c8fcbc84de18ee0cf4eaa Extra information about the problem Bucket ID: 2100e11e2ee6a8355c4dc72f9463cf31 (-1011084352)

my reliability monitor hasnt been updated since last night and i didnt have ts2 last night so....

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@bluetopaz1202 wrote:
What is the registry thing?

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This: 

@MMJJSense wrote:

I can fix this problem now..!!

you need to open regedit (Window+R) and open HKEY_LOCAL_MACHINE then SOFTWARE

For 32 - Bit : Find EA GAMES folder and open the sims 2... change the Display Name... Delete the ™ out... and the problem is solved...

For 64- Bit : Open Wow6432Node then.. Find EA GAMES folder and open the sims 2... change the Display Name... Delete the ™ out... and the problem is solved...

Before it's should look like this : The Sims 2™ Ultimate Collection

After : The Sims 2 Ultimate Collection

I thought your folder in documents never got created ? Confused.

i found it in Program Files/Origin Games.

No, that's the installation folder, not your doc folder. The doc folder should be im documents\eagames

 I don't have TS2 in any other folders. I have My Documents/Electronic Arts/The Sims 

The sims or thesims 3 ?

Try removing that PM as described and see if you then get a folder in doc for the ultimate collection when you try to start the game.

1) The Sims 3 sorry i didnt add that in....

2) im not very experienced with going in folders and program info so.. umm.... what is a PM?

A typo. I meant to say the TM.

mine never had a TM at all... is that a bad thing?

my TS2 didnt have a TM.

so i managed to find the EA games folder in registry editor and delete the TM out of the sims 2 ultimate collection (which i found the TM i must have been mistaken before) and i opened the sims 2 and got the same reaction every time now. the screen goes to 640 x 480 resolution and uses only 256 colors, then stops working and goes back to normal. i also found the critical reaction details and i copied it, so i just need you to tell me where i should put it. i really hope to fix this problem soon so i can play the game.