My game loads just fine until I pick a house from the neighborhood view. Once I click on a household, the popup for the vacation pack comes up but will not load. The background soundtrack also stops playing. I installed today's patch, hoping it would fix the issue, but unfortunately, it did not.
theatregeek459 Please go here:
C:\Users\your username\Saved Games\Electronic Arts
and move the "The Sims 25" folder to the desktop. Then try again. This will remove all your user data, if any exists, which would include any corruption there.
If that doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
