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brii1998's avatar
7 years ago

Sims 2 Nightlife - Please Insert Disk 1

I have The Sims 2 and several expansions and stuff packs installed. When I tried to download Nightlife, as soon as I enter the disk into the computer, it immediately gives me a pop-up message saying "Please Insert Disk 1". That's the disk that I put in. All the other games installed with no issues. I tried contacting EA and they said they don't have much help because The Sims 2 isn't really supported anymore due to age. I read on the forum that you can redeem your product code through Origin and download it directly from there, but it said the code is invalid. I contacted EA again and they said they don't carry The Sims 2 on Origin. I'm really confused and would like to know if there is any way I can resolve this, or if I will have to purchase a whole new game. I am running it on a Windows XP if that makes a difference (I know, it's old but that's what I have at the moment). Thanks!

5 Replies

  • @brii1998 , EA Support is correct in that you can no longer redeem old Sims 2 codes for digital copies of the game as the promotion ended October 2018. However, you can still play Sims 2 and in order to install the game on Windows may have to do a fresh install. 

    In order to install and play Sims 2 you have to install the Expansion and Stuff Pack in release order. If you want to insure your saved games are safe, move your Sims 2 folder (Found Documents > EA Games > Sims 2) to your Desktop and do not Delete it!

    Please keep me updated.

  • brii1998's avatar
    brii1998
    7 years ago
    So should I uninstall all the games and reinstall them in release order?
  • brii1998's avatar
    brii1998
    7 years ago
    I did that and it didn't work. It still said the same thing. Will I have to just buy a whole new game?
  • Tremayne4260's avatar
    Tremayne4260
    Hero
    7 years ago

    You shouldn't have to. Unless your disk is somehow scratched or damaged.

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