divinaeleni Is your user folder inside a OneDrive folder? Please look in these two locations:
C:\Users\your username\Documents\Electronic Arts
C:\Users\your username\OneDrive\Documents\Electronic Arts
and let me know where the Sims Medieval folder is. If it's in the second location, OneDrive may well be the issue, and in that case, you'll need to take steps to keep it away from your files. Please see this guide, which was written with Sims 4 in mind but applies equally to any game that stores data in Documents:
📓[GUIDE] [PC] Managing OneDrive | EA Forums - 12636625