It seems we're all screaming into the void here, but I'll join the crowd.
I've got Windows 10. My game loads just fine until I try to play a family. While I'm on the family loading screen, the game crashes every time. I've tried everything suggested in this thread and nothing works so far. If I run The Sims 2 from my old CD's the game plays (with a few crashes, but at least it plays). I uninstalled my old game, because The Ultimate Collection would get me all the expansions and is supposedly stil supported. But all it does is crash.
I wish I could load my old CD's - my particular laptop doesn't even have a cd drive to load from. The lack of answers about this issue is most frustrating. I demand a refund - at what I paid for the game, not current value or marked down values. I've been playing Sims3 but I really prefer all the options available with Sims2.
