Forum Discussion
Hi @EA_Arrenai,
Thanks for getting back to me. I ran it in Vista (Service Pack 2). The other options are Windows 8, Windows 7, and Windows XP (Service Pack 3).
Hey there, @Hilarious30. Thanks for the update!
While Vista should work alright, could you give compatibility to Windows XP (SP3) a try to see if that improves performance?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? :eahigh_file: Accept as Solution
ASK. ANSWER. LEVEL UP.
- 6 years ago
Hi @EA_Arrenai
Unfortunately same problem. No fix. Game just crashes out.
Performance isn't the issue. The game RUNS fine while it is actually running - it's just that it crashes back to the desktop after no more than an hour of playtime, seemingly at random.- MsPigglyPooh6 years agoSeasoned Ace
Since my last time here I didn't try running compatibility and yet I too still have the same issue once running it. I ended up running it in compatibility mode for Windows XP (SP3) and got a good hour or so session in to have it crash on me randomly.
*Edited to add* Went ahead and added My Dxdiag as I did not add it last time.
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there. Thanks for the replies.
It appears @MsPigglyPooh is also hitting a PCA2 error when crashing, which would be due to compatibility.
Admittedly, there is a limited amount that can be done on a Windows 10 machine due to the technology difference between The Sims 2's era and now. Let's try a couple more things in addition to running compatibility mode with XP (SP3) or Vista (SP2):
- Run the game as Administrator
- Run Windows lean with minimal programs in the background
- Temporarily disable Origin's overlay
- If you're running CC / mods, please try taking them out and running the game again
Please let me know how it goes.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? :eahigh_file: Accept as Solution
ASK. ANSWER. LEVEL UP.
- MsPigglyPooh6 years agoSeasoned Ace
I tried everything minus Windows 10 lean as I'm not familiar with this and after looking into it apparently its another OS, a lite version of windows 10, one can download and I'm not sure I feel comfortable doing such, however, I disabled as many programs in the background as I could without messing up my computer. I had majority of Origin disabled already and just disabled all notifications. I then deleted my sims 2 ultimate file in order to have a completely fresh file when running the game again. I was already running the sims 2 as administrator so there was nothing to change there for me.
My results were the same, unfortunately. As it did before, the game ran excellent performance wise, however, about an hour to hour and a half just crashed on me with a notice saying the sims 2 ultimate has crashed. I'm a bit lost in what else can be done. I mean I can technically still play but I'm limited on how long I can play.
- aprilraven6 years agoRising Traveler
@Hilarious30 @TheReaTruelKing @pookah11 @Reid1651 @Dragonkingf0 @Ragrup @0dragontiger0 @izzybarrett @FknVulpix @G4M3K177Y @klappa82 @vickylocaxsims @Emarielle @ashleywinker @vevex_banana
Hi all, I'll put the same info here as I gave to another player. There is a thread over on Leefish forums addressing the constant crashing problem. The issue seems to be that Nvidia GTX 10XX series cards--along with a lot of other new cards--plus Windows 10 simply will not run the Sims 2 reliably. There is also an issue with Direct X 11 & 12 that the newer cards use being incompatible with the game. I'm in the same boat, sadly. Here's the link if you want to check it out or post and talk to the very knowledgeable people there. http://leefish.nl/mybb/showthread.php?tid=8809 There is a pinned post listing what cards will/will not work you can check. There is confirmation that Nvidia GTX 10XX series cards plus Windows 7 will run the game, so I may see what I can do about getting Windows 7 back again.
- 6 years ago
I have an update on the sims 2 ultimate that actually worked for me and it stopped the crashing for my rig. This video (https://www.youtube.com/watch?v=-0iwuLZyjMg) helped me out a lot. I forgot all about the data execution prevention that I used for the sims 3 when it would crash and I didn't know that it would work for the sims 2. I followed some of her steps. I still downloaded the graphics ruler fix but I also downloaded the 4gb patch fix and did the step with the data execution and my game has not crashed on me yet which is exciting! I'll keep ya'll updated.