Redeemed the Sims Medieval on the EA app today, but every time I load it up an error pops up saying the installation was not completed and then the game exits out. I've tried downloading it to my C drive and my SSD. I'm running Windows 10. I tried to reinstall Origin but it just says I have no internet connection and won't let me open it. Anyone have similar issues recently?
@hayruss , can you provide us with more details? Like screenshots if possible.
sorry for the late response, let me get back on my computer to take a picture!
File is too big for me to upload it even though I tried to compress it. It says “installation verification failure. The sims medieval cannot run. The installation is incomplete. Please reinstall and try again”. Which I have uninstalled and reinstalled now 5+ times. Contacted EA support and they couldn’t help any.
@hayruss , did you own Sims Medieval on Origin prior to the conversion? Or did you just buy the game? Just trying to narrow down where the error is.
I just bought it yesterday.
I bought it on G2A which is normally where I buy games for cheap. It sent me a code that I had to redeem through the Sims 3 website (I think?). Then it showed in my EA game library.
It’s just the standard version. I got it on G2A.
