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30 Replies

  • Carissimii's avatar
    Carissimii
    2 years ago

    Hi,

    Sorry for the dumb question, but how could youve installed Origin? :-(

  • I bought The Sims Medieval yesterday, but the game loading starts over and over again, as soon as it gets to 100 percent. I've already cleared the cache and updated the EAapp. After 5 or 6 downloads “EAapp” gives an error and asks to contact technical support, but I don't get an answer there... Can you please tell me how to fix this? 😞

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Chatskaja  I've merged your post with a longer thread about this same issue.  Please read through the thread for suggestions.

  • lydiarose1211's avatar
    lydiarose1211
    2 years ago

    I have reported this on live chat again and linked them to this thread, and this time they said they've reported it as a bug and I should expect to hear an update in around 7-10 days. Hopefully it will get fixed soon!

  • Chatskaja's avatar
    Chatskaja
    2 years ago

    Oh, my God, thank you. None of these methods worked, unfortunately. And I don't know how to get a refund for a game I bought. Maybe they will actually fix it....

  • Tremayne4260's avatar
    Tremayne4260
    Hero
    2 years ago

    @Chatskaja , if you need a refund for the game you bought, you need to contact EA Help Support. They will be able to refund your money for you.

  • Sorry for not replying to you all, EA didn't notify me about your replies 🙄 I won't be posting a link to the file publicly since I'm pretty sure EA wouldn't like that and I'm not risking anything. But you can hit me up privately and I'll send you the file, some people on reddit already told me it worked for them so I'm hoping it'll work for you too!

  • lydiarose1211's avatar
    lydiarose1211
    2 years ago

    @lydia-rose-1211 wrote:

    I have reported this on live chat again and linked them to this thread, and this time they said they've reported it as a bug and I should expect to hear an update in around 7-10 days. Hopefully it will get fixed soon!


    Update: They just refunded me and removed the game from my library, so not looking promising!

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Discuss The Sims Medieval, classic The Sims titles, and speculate on the future of the franchise, including Project Rene.Latest Activity: 2 hours ago
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