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Kracken_Pants's avatar
Kracken_Pants
4 years ago
Solved

The Sims Medieval not launching

I bought the Sims Medieval two days ago. While the game and the P&N DLC seem to install fine, neither will launch. I don't get a screen, error, or anything. I get the spinning loading icon, and then Origin pops back up.

I've uninstalled and reinstalled the game five times. I've tried launching it with and without P&N installed. I've repaired the files and tried launching them. I've tried running it in compatibility mode and as an administrator. I deleted the cache files in Origin and on my PC. I cannot seem to get this game to launch no matter what I do. The most luck I've had was to go into the Program Files (x86) > Origin Games > Sims Medieval > Game > Bin, and then tried launching the game and the launcher from there. The launcher gave me an error saying "Unable to start. Please reinstall the Sims Medieval base game." I'm wondering if there's a setting on my computer that's blocking this, but I can't think of what. I'm on Windows 10. 

the sims medieval
  • Calachu's avatar
    Calachu
    4 years ago

    After some more digging I found that both Sims Medieval and The Sims 3 won’t run on your PC if you have a 12th gen or newer CPU. 

    In order to fix this issue you need to install power shell by windows. You will need to run a code before launching the sims medieval:


    echo "Launch Sims Medieval..."

    do{
    $TSM = Get-Process TSM, SMLauncher, SimsMedievalLauncher -ErrorAction SilentlyContinue
    }until($TSM)

    $Affinity=$TSM.ProcessorAffinity

    $TSM.ProcessorAffinity=1

    Start-Sleep -s 5

    $TSM.ProcessorAffinity=$Affinity

    After entering this code your game should run normally. To my understanding you need to run it before each launch. But it works!!

    i got this code from @Plasma_Ball1 

    The original code for the sims 3 is by @Miaa245  which can be found on this forum:

    https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-won-t-open-Alder-Lake-Intel-12th-gen-CPU/m-p/11143556#M249004 

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  • mate54's avatar
    mate54
    Hero+
    4 years ago

    @Kracken_Pants To start off, The Sims Medieval Launcher (SMLauncher.exe and SimsMedievalLauncher.exe) does not work for Origin installations; the game is launched directly through TSM.exe.

    To delete Origin cache, please follow the steps described on this page: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

    To delete The Sims Medieval cache, please go to Documents\Electronic Arts\The Sims Medieval\ and delete the following files:

    • CASPartCache.package
    • compositorCache.package
    • simCompositorCache.package

    Then, try (re)installing DirectX 9 from Microsoft's website, using these instructions, and restart your PC.

    If the game still doesn't run, please send a dxdiag to this thread: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/ 

  • Kracken_Pants's avatar
    Kracken_Pants
    4 years ago

    @Tremayne4260 that didn't work. I don't get an error message from Origin. The only time I got one was when I went into the game files, found the Sims Medieval Launcher application and tried to open it from there. The error message was from that launcher, not Origin. I still followed the steps the best I could, but the game still won't load.

    Unless I am not understanding what repair Origin entails. The best I could find online was deleting the Origin folders in the %ProgramData% and %AppData% folders. If you had something else in mind, would you mind specifying?

  • Tremayne4260's avatar
    Tremayne4260
    Hero
    4 years ago

    @Kracken_Pants, try these steps to start Sims Medieval. It seems to work for Mac users and should work for Windows users as well.

    1) Install the game.

    2) Repair Origin. (I think you can do this on Windows)

    3) Install Base game alone.

    4) Repair Origin again.

    5) Launch game, and disable Origin In Game while Error code window is open and then close the Error code window. Also clear cache files from Documents > Electronic Arts > Sims Medieval.

    6) Repair Origin for a third time.

    7) Download and install Pirates and Nobles.

    8) Repair Origin for a fourth time and clear the cache files one more time.

     

    Note: Files to clear all end in "cache" and there should be three of them. 

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