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Anonymous's avatar
Anonymous
13 years ago

[The Sims Medieval] Online Activation

Hey so I just bought the downloaded version of the Sims Medieval online but I am unable to play it because the game keeps telling me that I have to activate it online. I tried doing this and putting in the activation key and it still didn't work. How do I fix this so I can play the game?

4 Replies

  • For everything Serial Code/Activation code related, please contact Customer Support

    They can be found here: https://help.ea.com/contact-us

    Choose a category, a game and a platform for the contact options to show up.

    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

    Beware that there's no longer an Email option

  • Anonymous's avatar
    Anonymous
    11 years ago

    First of all my working and activated game updated and said my game was no longer activated and would mot reactivate saying my key was bad! That really sux
    Then I have to spend a 1/2 hour to find and try to report the problem that in order to complete the issue I now have to spend another 1/2 hour to set up a USER account that I dont want or even care for. After setting up the account now I have to figure out how to send in the issue Again! I buy lots of games but after this trying to find out why My PAID for game will no work because of a key that I paid for no longer activates the game I promise I wont ever buy another EA Game again and at this point to be honest If I new every thing I was going to have to go through I probably just deleted the game if my next 1/2 hour of time waiting for a Chat room tech cant resolve the issue! I will just delete it!

  • Anonymous's avatar
    Anonymous
    11 years ago
    THERE IS A FIX!!!! I bought this for my Mac 3 days ago. After some research, I found a workaround:

    Change your computer's year to 2011 under system preferences, date and time. Start your game and it should work just fine 🙂 Quit game, change the date back, and you're good to go!!!!

    Good luck!!!!!

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Discuss The Sims Medieval, classic The Sims titles, and speculate on the future of the franchise, including Project Rene.7,518 PostsLatest Activity: 13 hours ago