when I click on the maternity store for the task to buy outfit. It appears to have negative store credit. I am unable to buy anything to complete my quest as it says I need to proceed further on the quest to buy.
I have send it to the online support but apparently there’s nothing they can do at all!
anyone here know what else I can do?
Hard close and restart game
Shut device off and restart after a minute
Log out and log in
Switch connection, EX from WIFI to cellular
Load to a different device
Preferable a different OS
If you normally play on Android, load to an Apple device
If you normally play on Apple, load to an Android device
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much more for you
You have already been in contact with support so this is more for others with the same issue
Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the page
