Ads won’t close after watching – can’t skip tasks or earn extra Simoleons

Hi,

I’m having an issue where the ads in the game won’t close after I watch them. I watch the full ad, tap the little X button in the top right corner and it does nothing. The only way to keep playing is to completely restart the game and not get the reward.

This is pretty frustrating because I rely on watching ads to skip certain tasks or to get extra Simoleons, which is a big part of progressing in the game.

Is anyone else having the same problem, or is there a fix?

Thanks in advance!