Claus for reunion bug
I was halfway through my Claus For Reunion, but today it started over. Last task I was completing was about Defrosting Coffees. Please help, sad to lose the progress ☹️
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Absolutely devastated with the Christmas quest!
I played for so many hours used - so many LP points and also spent money to ensure that I would complete the quest, I was on the last task when it reset back to the start.
Christmas boost pack I brought was taken away too!
I’ve reached out to EA support through the game, They refuse to assist me to resolve the matter, they just give me useless information - Saying they can see, “I started the Christmas quest, but it also ended” they have admitting they can see my purchase for the Christmas quest boost pack.. but refusing to refund that even though there was a glitch that took all the progress away!
EA support chat is useless, they don’t assist at all. It’s been nearly two weeks chasing this issue up daily and absolutely no resolution.
The chat specialists continue to end the chat without resolving and just refer me to the EA threads to report the issue alongside the “other impacted players”
I logged into the game a few days ago and a message popped up saying congratulations “ you have earned the following rewards” - which was NOTHING.
This sort of issue/glitch within a game with NO RESOLUTION OR COMPENSATION and the support chat option being absolutely useless honestly makes me want to delete the game entirely.
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