Claus for reunion bug

I was on the last one to get the cottage and it told me i ran out of time (which I didn’t cause it was a 14 min quest and i had 48 mins remaining), then it restarted for 4 more days, which wasn’t enough time to get everything done and support didn’t do anything. They took days to reply to every message and today they told me to put it here.

There’s a glitch with my challenge I was just about to start the Santa house challenge so nearly got the Santa house which I wanted and was working towards and it started me back to the beginning is there a way this can be resolved?

I also had thr same thing happened to me. I was 

doing the Christmas event and one day it disappeared and then came back because is geuss it was being worked on but my problem is that it has reset my progress so I'm now having to start over again, I normally don't mind but I was so close to being done. I've also attached some images that also proves my clame. Like I even spend 100 to get caught up and now i did all that for nothing. 

Me too 

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@clreich13 wrote:

Mine restarted this evening.  I went in to complete a task and start another one, and it said I didn’t meet the deadline, even though I had 2 days left.  And now when I just went back in, it started me from the beginning.  ☹️

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me too

Same here.

Same thing happened to me , I finished everything,  but the game stopped advancing with the green line but everything was already checked that I completed everything.  Then it started making redue everything from the halfway point and did this twice . Im very disappointed I spent $115. Dollars so I could finish the game as I do every Christmas.  I always win the grand prises throughout the Christmas challenges . Im very unhappy. I have made several emails to the game makers , ive received a response that it will be addressed but due to the holidays it is a busy time for them . Have you had any success yet ?

Ugg , seems alot of us have had similar issues. 

I've had the same issue,  thank you for your input.