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faithsofast's avatar
faithsofast
Newcomer
3 months ago
Solved

Deleted my account

I accidentally deleted my Sims account data. Is there a way I can get my account back?

  • EA_QueenBee's avatar
    EA_QueenBee
    3 months ago

    Hey faithsofast​,

    Unfortunately looking at our mobile account deletion article:

    Deleting your mobile game account is permanent across all devices. We won’t be able to recover your in-game items or your progress in any games linked to the account. It also means you won’t be able to recover your account on a different iOS or Android device.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey faithsofast​,

    Unfortunately looking at our mobile account deletion article:

    Deleting your mobile game account is permanent across all devices. We won’t be able to recover your in-game items or your progress in any games linked to the account. It also means you won’t be able to recover your account on a different iOS or Android device.

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