Forum Discussion

VeradunDarth's avatar
8 months ago
Solved

deleting my (sims?) account

Dear The Sims Freeplay Creators,

How do I delete my (Sims Freeplay account?) without deleting my game center account as well as deleting all of the sims freeplay data that is saved in iCloud? Please let me know how to very soon thank you!

Regards,

VeradunDarth

  • No creators, developers nor official support are here on AHQ

    Only other players and moderators

    I guess you can ask support to delete your game, if you have the Player ID

    Green ... button

    info

    about - scroll all the way down

    Player ID

    That should remove the game and the info in the cloud so you can start over without changing your Game Center

    maybe a delete/reinstall is necessary after support remove your current game but they should be able to tell you what to do

    This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you


    Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
    Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
    Or contact support via FB or Twitter, links are at the bottom of the page

1 Reply

  • No creators, developers nor official support are here on AHQ

    Only other players and moderators

    I guess you can ask support to delete your game, if you have the Player ID

    Green ... button

    info

    about - scroll all the way down

    Player ID

    That should remove the game and the info in the cloud so you can start over without changing your Game Center

    maybe a delete/reinstall is necessary after support remove your current game but they should be able to tell you what to do

    This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you


    Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
    Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
    Or contact support via FB or Twitter, links are at the bottom of the page

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