Game Crashing on Startup since 10/18
My game was working fine this morning (October 18), but when I tried to visit a neighbor's town to do a quest, the game crashed. Then it kept crashing, so I gave up on trying for the moment. I set my...
Forum Discussion
Hello all,
Please follow the steps below to report this issue to support:
- Go to submit a ticket after logging in: https://help.firemonkeys.com.au/hc/en-us/requests/new?ticket_form_id=46384
- Select the relevant issue such as "Crash when visiting Neighbour's town - Sim stuck"
- Complete the ticket, ensuring you include your player ID
- Await automatic response, and follow the instructions
- A Specialist will assist you
- Refrain from playing
Let us know if you have any further questions!
I can't get in to get my player I'd...so how can i get tech support
@Axs2209Sxa3479 and @cmengert
You player ID is not mandatory. On 'Player' section of the ticket you need to fill in one of the fields - Player ID OR Game Center ID OR Facebook Profile.
If you fill in any of these 3 you should be able to proceed.
Let us know if you have any further questions!
Featured Places
