4 years ago
Game kicking out
Is anyone else having problems with game since update with sim valley lately it's been glitching, throwing me out of my game, ect then when I do get in it says that I didn't complete tasks on time wh...
My Sims FreePlay has started to shut down every time I open it, and then I wait for a few minutes and reopen and it will open then, but all of Sims actions have been cancelled and I’ve lost all progress. Getting frustrating
You're not alone
This will be fixed in the next update, hopefully
Contact support if you want compensation, you might not get it (though most who have reported it have gotten SP) but if you don't ask you don't even have a chance of getting it
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome or safari, so you might need to try different browsers
Or contact support via FB or Twitter, links are at the bottom of the page