I want to connect the game to a new FB account but the game automatically connects to an FB account which is long forgotten: I don't know the password for that account and I don't know the password for the email account either the forgotten FB account is connected to. A whole system reset will help?
Disconnect from FB
When reconnecting it asks if this is the account you want to connect
What happens if you say "no"?
It dosen't ask me. I click log in and it logs in without asking me where to. I have played this game before on the same device and I used that forgotten account, maybe thats why it dosen't let it go. I try it again maybe I didn't notice the disconnection part. Thank you very much.
There is delete account and reset game. Neither of them work. No matter how much I try it, the game automatically brings back the privious FB account.
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
I am not good at connectivity issues
Support might be able to help - they can't be worse than me
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
Or contact support via FB or Twitter, links are at the bottom of the page
Even it is not much people here may have more experience with gaming than me. Thank you very much 🙂
