Re: deleting my (sims?) account

No creators, developers nor official support are here on AHQ

Only other players and moderators

I guess you can ask support to delete your game, if you have the Player ID

Green ... button

info

about - scroll all the way down

Player ID

That should remove the game and the info in the cloud so you can start over without changing your Game Center

maybe a delete/reinstall is necessary after support remove your current game but they should be able to tell you what to do

This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you

Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the page