Forum Discussion

Re: Sims FreePlay doesn’t connect to Facebook

Log out of FB in your game

Delete the FB app from your device

Login to FB in your game using a browser rather than the app

If you can connect that way, you can reinstall the FB app on your device

If this does not work

Log out of FB in your game

Delete the app permission for SFP on FB

The down arrow icon top right on FB

Settings

Apps and websites

Remove Sims FreePlay

(possible delete the FB app from your device)

Login to FB from your game, give new permissions to the game

(if successful, reinstall the FB app)

If that doesn't work either, contact support

This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome, so you might need to try different browsers
Or contact support via FB or Twitter, links are at the bottom of the page

1 Reply

  • LauraMoosh's avatar
    LauraMoosh
    5 years ago

    Thank you! I deleted the facebook app from my phone and then logged into facebook via a web browser through SimsFreeplay. This worked. Now i need real world neighbors, because my others disappeared. 

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