Now that I'm in The Orchard house lot tasks in Rustic Acres, there seems to be an error with tasks involving multiple sims. In the past for events like these, you can have 10 sims at one location and others at previous locations to complete a task with, say, 19 sims faster. For Rustic Acres, that doesn't seem possible. If I go to Clover Cottage while Sims are already doing the task at The Orchard, that same task doesn't appear at the cottage site. Is there a fix for this?

It‘s the same for all players. In Sim Springs we could use all available lots, in Rocky Heights we can‘t. I asked on Discord, if it‘s different to Sim Springs. But it‘s weekend and I don‘t expect a reply before Monday. I really wonder whether it‘s intended or something the developers forgot.There are two tasks for 19 Sims on day 5: One takes 5 minutes, the other 3 minutes. It doesn‘t hurt to do them twice 🙂There will come up other tasks that last longer. All we can do for now is to use 3-star objects and have fully inspired Sims for all tasks. Make sure to be back to them at the right time.

minicha-em, I did write on Discord twice, but we’re also asked to report issues at this forum. Sure, players can’t help with this, but the effected ones may feel a bit better, if they see, they’re not alone 🙂 Yes, it won‘t hurt to do tasks twice if they are below 10 minutes. But there are tasks coming up that take up to 4 hours. Even with inspired Supersims it takes up to 7 hours instead of 4. Those tasks show up in the Zest Zone, so it‘s important to get the tasks done within 24 hours.All those tasks show, they can be done in Rustic Acres, which means all unlocked houses. Just like it was in Sim Springs. Players are upset, because it doesn’t work this way and they can‘t rely on the text and times mentioned in the game. There was an update in the App Stores today. I don‘t know what it is for, but it didn’t change anything for this issue.I have attached some screenshots, so you can see what players are talking about.

@ErinPW Thank you, this has been driving me crazy for two days - I thought it was just me/my game. I'm on day 9, "nuturing plants," and time will run out if I have to continue repeating tasks like this - which ultimately will prevent me from completing Rustic Acres and Rocky Heights. I have been ingame chatting with Freeplay support. There was no explanation other than a request for me to send a screenshot - which I did not have. I attached and sent them your screenshot of the above, to better explain.

They're not all that short, no. Coming up is the task to find socks where you can use 17 sims but it will take 4-5+ hours depending on star rating and inspiration.

@TeddyTotz I experienced the same issue on Days 8 & 9. I contacted ingame support, received a reply that only asked for a screenshot, sent one, then sent additional information that multiple players are having the same issue, and have not heard further from support. The task today was "nuturing plants," approx. 2-1/2 hours (used the 3-star plants), had to do it twice.

Rustic Acres multiple Sims | EA Forums

21 Replies

fb0e7298ed80986
8 months ago
I’m on the 2nd house (the Orchard) day five. It requires up to 19 Sims to complete a task. I put 10 Sims at the Orchard and 9 at the Clover Cottage (the 1st house) . It isn’t allowing any of the Sims at the Clover Cottage to help complete this task.
In Sim Springs we were able to do that. Are we not able to do it in this quest?
minicha-em
Hero+
8 months ago
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you

or I should say I can not help, I have not started the new expansion and have no idea what it is about or how to do it

but I am the only one answering questions here regularly and I think it is better to give a reply that "I do not know" rather than leave it unanswered

and to provide a link to support

Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the page
ErinPW
Rising Veteran
8 months ago
It‘s the same for all players. In Sim Springs we could use all available lots, in Rocky Heights we can‘t. I asked on Discord, if it‘s different to Sim Springs. But it‘s weekend and I don‘t expect a reply before Monday. I really wonder whether it‘s intended or something the developers forgot.

There are two tasks for 19 Sims on day 5: One takes 5 minutes, the other 3 minutes. It doesn‘t hurt to do them twice 🙂
There will come up other tasks that last longer. All we can do for now is to use 3-star objects and have fully inspired Sims for all tasks. Make sure to be back to them at the right time.
minicha-em
Hero+
8 months ago
The tasks should be under 10 min

According to SimGurus you just have to do it twice

as it should not take much time
TeddyTotz
Seasoned Novice
8 months ago
They're not all that short, no. Coming up is the task to find socks where you can use 17 sims but it will take 4-5+ hours depending on star rating and inspiration.
minicha-em
Hero+
8 months ago
This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you

I can only relay what the Sim Gurus tell us

Maybe tasks ovver a certain amount of time will be available in more than one location

You can ask them directly by tweeting at them or ask in the official Discord (SimGuru Amelia is there some days)

or ask support

Contact support: Get there in game: green ... button at the bottom of the screen; info > online support
Or use the web https://help.ea.com/en/help-top-issues/?product=the-sims-freeplay
Or contact support via FB or Twitter, links are at the bottom of the page
ErinPW
Rising Veteran
8 months ago
minicha-em, I did write on Discord twice, but we’re also asked to report issues at this forum. Sure, players can’t help with this, but the effected ones may feel a bit better, if they see, they’re not alone 🙂

Yes, it won‘t hurt to do tasks twice if they are below 10 minutes. But there are tasks coming up that take up to 4 hours. Even with inspired Supersims it takes up to 7 hours instead of 4. Those tasks show up in the Zest Zone, so it‘s important to get the tasks done within 24 hours.

All those tasks show, they can be done in Rustic Acres, which means all unlocked houses. Just like it was in Sim Springs. Players are upset, because it doesn’t work this way and they can‘t rely on the text and times mentioned in the game.

There was an update in the App Stores today. I don‘t know what it is for, but it didn’t change anything for this issue.
I have attached some screenshots, so you can see what players are talking about.
Nonny74
Seasoned Novice
8 months ago
@ErinPW Thank you, this has been driving me crazy for two days - I thought it was just me/my game. I'm on day 9, "nuturing plants," and time will run out if I have to continue repeating tasks like this - which ultimately will prevent me from completing Rustic Acres and Rocky Heights. I have been ingame chatting with Freeplay support. There was no explanation other than a request for me to send a screenshot - which I did not have. I attached and sent them your screenshot of the above, to better explain.
Nonny74
Seasoned Novice
8 months ago
@TeddyTotz I experienced the same issue on Days 8 & 9. I contacted ingame support, received a reply that only asked for a screenshot, sent one, then sent additional information that multiple players are having the same issue, and have not heard further from support. The task today was "nuturing plants," approx. 2-1/2 hours (used the 3-star plants), had to do it twice.
TeddyTotz
Seasoned Novice
8 months ago
Thanks @Nonny74. I finally figured out the right things to click to get a ticket in through ingame support. Haven't heard anything yet. I'm on the same task today and also had to do it twice.