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Anonymous's avatar
Anonymous
12 years ago

Samsung Galaxy Note 10.1 2014 edition, Server Error -17

Every time the Sims Freeplay tries to check for updates I keep getting a server error,, -17 . I have uninstalled and reinstalled the Sims Freeplay several times, cleared the cache, deleted data and forced stop all to no effect. I can't find the meaning for the code 17 so that I can try and resolve it. The tab is currently running 4.3 and is not rooted. Please help.

6 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Exact same issue on the same tablet (Note 10.1 2014, also not rooted)

  • Anonymous's avatar
    Anonymous
    12 years ago

    I installed Sims Freeplay to my Galaxy S3, then used Bluetooth to manually transfer all of the (hidden) data files from the 450 MB download you must perform the first time you successfuly start Sims.

    With the data files in place on the tablet, I no longer get error 17, and the game starts as normal. Unfortunately, only the UI is visible. The intro pan over the town, all player textures in character creation, and the house itself is black. This is even after confirming multiple times that the textures are in the right places.

    In short, error 17 probably means a device is incompatible, maybe the graphics driver in this case. Have to wait for a patch. Could eaursula please pass this on to the devs, or at least let them know the game doesn't work on a Note 10.1 2014?

  • Anonymous's avatar
    Anonymous
    12 years ago
    I tried doing the same before but didn't have any luck either.
  • Anonymous's avatar
    Anonymous
    12 years ago
    I have submitted a ticket #13834 with firemonkeys several weeks ago and have not received a reply from them either. Eaursula, is this site only really set up for game play hints or is this a proper venue to get support?
  • Anonymous's avatar
    Anonymous
    12 years ago
    На том же планшете Samsung galaxy note 10 1 2014 edition ошибка 17 выходит и в чем может быть дело? Куда можно обратиться можно по подробнее

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