Forum Discussion

MeganD9615's avatar
7 years ago

Sim won’t complete “Test x-ray machine” task at the hospital

For a few days now, I haven’t been able to collect resources as my nurse sim stops the above action halfway through and I can’t complete the task. I’ve tried uninstalling and reinstalling the app and restarting my phone but nothing works. Is there anything I can do to fix this?

3 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Sul sul, @MeganD9615.

    I'm sorry to hear that the task is being problematic. It's great that you've already tried uninstalling and reinstalling, as well as power cycling your phone, as that gives us a good baseline for troubleshooting. Before we continue, can you share some information regarding your phone?

    • What type of phone do you have?
    • What is your phone's OS version?

    Additionally, would you be able to test this on another device, to cover that base as well? I'd love to hear how it behaves on a second device.

    I look forward to hearing from you.

    Arrenai 🐱


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  • MeganD9615's avatar
    MeganD9615
    7 years ago

    Hello!

    I’ve tried it on my iPad but I’m still having the same issue. 

    I have an iPhone 7 and the iOS version is 12.2

  • minicha-em's avatar
    minicha-em
    Hero+
    7 years ago

    This might not work, but you can try

    When you set the task, leave the hospital and do not return until the task is done - you can see in the sim tracker when the nurse is done

    This have worked for me in the past - not always but still worth a try, right?

    Good luck

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