Forum Discussion
I sent a request in to firemonkeys. I wouldnt do any of the tasks if our simchase isnt working. I finished Episode 5 last night but wasnt given the prizes.
They replied quickly:
Thank you for contacting Firemonkeys. My name is Vivek and I will be the agent assisting you today.
I see that you are stuck with Simchase episodes and are unable to make progress. I can understand how disappointing it would be on your end.
Your issue is currently being investigated, however, at this stage we don't have a timeline for an official fix. We understand that this may not be ideal but, due to the rarity and difficulty in reproducing the issue, it may take some time.
Keep an eye out for future updates and always make sure you have the latest version of the game.