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Anonymous's avatar
Anonymous
10 years ago

Sims free play : Transfer game data from Android to iOS

My saved data on the sims free play was on an iPad then I got an android phone so I transferred it to the android and the game worked fine but then the phone stop working then I got a new iPad in December and before the android stop working I had uploaded my data to the cloud. On the iPad I downloaded the sims free play and logged in with Facebook. I downloaded my data then it ask me to download some content that was required.when the game started to load I thought I was going to work but then it crashed and it keeps doing that each time I open the app. my save data only works on android and not on iOS. even if I upload my games data to the cloud via android and start over with downloading it again on iOS it does not work. 

Is there any way to fix this problem. I was all the way up to level 44 in the game and I don't want to start over

3 Replies

  • @kahleelt

    You can only transfer between android and iPad if you saved your cloud data through your Facebook account. You can find more information on the cloud in the FAQ section on this forum. If you've done this and it's still not working you can put in a request with support.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Thank you for the help and I did save it to Facebook but it's sill not working @martha4858

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