Forum Discussion
48 Replies
- Gardia12 years agoSeasoned Ace
Hi
What device are you using?
- ApprovedAnonymous12 years agoI have been experiencing the same problem for the past week, I use my iPad to play. I'd noticed that something's were a little glitchy after the last update, such as the text was all broken up when displayed on screen - I'm not sure if this could be a related problem?
I don't want to delete the app and re-install as a friend of mine tried that when she had problems with the daily mail box cash, and she lost all her progress. I'm level 38, with a town value of 90m so I have no desire to start again! Any help would be much appreciated - Gardia12 years agoSeasoned Ace
Hi
Here are some troubleshooting steps: https://help.ea.com/article/troubleshooting-steps-for-android
https://help.ea.com/article/troubleshooting-steps-for-ios-apps
If that doesn't work, please read this: http://answers.ea.com/t5/The-Sims-FreePlay/Loading-issues/m-p/1230320#U1230320
- ApprovedAnonymous11 years agoI have a IPad and it was doing wonderful this morning. Now it won't go past the Sims sign. Please fix. Also I paid for 2, 2 life points and did NOT get them! [edit: email address removed]
- ApprovedAnonymous11 years agoNeither! I visited a neighboring town and since then it only reaches the sims free play load screen and then starts the load screen again with different music!
- ApprovedAnonymous11 years ago
Im using a kindle fire hd. Wont load after i went to visit another town
- ApprovedAnonymous11 years ago
Samsung Galaxy Tab 3. It was all fine Saturday December 20, 2014 which was a couple of days after the update until it stopped working around 1:00 PM and it said "Unfortunately Freeplay has stopped". Please help me. Th e wrbsite below won't work. The Sims Freeplay has been like this for 6 days.
I had the same problem on the same device. Try going into the app manager, find freeplay and click force stop. Wait a few seconds then reload the app. Fixes it for me every time.
- My Sims Freeplay stopped working at all. when i click on it , only EA appears but nothing else...
me too all day today playing on Samsung tablet will not load recycles on the logo page no further I've restarted device stopped all other tasks as well reconnected to Facebook nothing works