Sims free play won't load

Samsung A51, it was working last month, now wifi and mobile data both cannot connect to the server. 

I can no longer play sims free play on that mobile, 

But it still works on Lexis tablet

Restarted phone, even reinstalled. Cannot connect. 

iPhone 11 and it has been 24 hours since I been on sims and it has been on the loading screen since yesterday it will not load the game today I sat there and left it open for a few minutes still didn’t load 

What device are you using?

Samsung S21, same issue. Left it overnight and came back the next day. It was STILL loading.

Has been happening to me the last couple of days since the recent update, I have deleted and redownloaded multiple times but it lags and gets stuck on the loading page of the app. Now it just won’t open it keeps closing.. 

I’ve got the same issue except I had used the game two hours beforehand and then when I opened the app again it wouldn’t work. Has been that way for the last 8 hours. I have an iPhone 15. I have tried turning my phone on and off, using just my wifi, using just my phone data, hotspotting from my fathers phone, uninstalling the app and reinstalling (it worked for 10 mins but then same issue occurred). I have closed all my applications and all the stuff on the ea forms such as aeroplane Mode. 

computer