Forum Discussion

LidiaTarr's avatar
6 years ago

Sims FreePlay doesn’t connect to Facebook

When I try to connect to Facebook and click on “continue” the game recognise the action as “cancel”. I can’t connect to Facebook in Sims FreePlay...

2 Replies

  • Log out of FB in your game

    Delete the FB app from your device

    Login to FB in your game using a browser rather than the app

    If you can connect that way, you can reinstall the FB app on your device

    If this does not work

    Log out of FB in your game

    Delete the app permission for SFP on FB

    The down arrow icon top right on FB

    Settings

    Apps and websites

    Remove Sims FreePlay

    (possible delete the FB app from your device)

    Login to FB from your game, give new permissions to the game

    (if successful, reinstall the FB app)

    If that doesn't work either, contact support

    This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
    Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
    I personally can not sign in with chrome, so you might need to try different browsers
    Or contact support via FB or Twitter, links are at the bottom of the page

  • LauraMoosh's avatar
    LauraMoosh
    5 years ago

    Thank you! I deleted the facebook app from my phone and then logged into facebook via a web browser through SimsFreeplay. This worked. Now i need real world neighbors, because my others disappeared. 

About The Sims FreePlay

Join Simmers like you, discuss your time with the game, and find fixes in The Sims FreePlay official community.5,980 PostsLatest Activity: 3 hours ago