Sims FreePlay recent update blacked out my sims faces

8/27/24

After updating my game this morning, several of my sims faces were blacked out. Their heads are completely black, but the rest of the body remains unchanged. I restarted the game twice and even tried to change my sims clothes in a wardrobe, nothing is working.

Did you find solutions 

I'm having the same problem, except it didn't happen with the update yesterday, it happened today. I went to the salon to change his hairstyle, and when I clicked on him, his face immediately blacked out. The same thing happened with the last update, but to all my Sims.

Last time, I deleted the app and reinstalled, and I lost a month of game data, so I'm not taking that chance again.

So far I've only found 1 fix, but it will cost you LP. I gave my blacked-out Sim an ultimate makeover (2 LP) and changed his gender. The new female Sim had regular skin, and I exited CAS. Then I immediately gave the "new" Sim an ultimate makeover (another 2 LP) and changed the gender back to male. The skin was normal again but I had to reassign his features and clothing, hair, etc. Then I saved the game to the cloud and exited. When I reopened the game, my Sim was still normal.

I had 2 Sims that blacked out and this worked on both of them. Just remember to make note of your Sim's hair, clothing, and features so you can rebuild it when you switch back.

Thank you

I found a fix that is free and does not require to spend life points. I went into "browse clothes" at a dresser and noticed that the eyebrows for males are glitched. I simply clicked the glitched eyebrows to unselect them, and then put new ones on. It solved my issue! 

This was posted yesterday, Sep 6th, 2024 on the official Discord Server

but your workaround should come in handy until the glitch is fixed

thanks for sharing! 😃