I have completed this quest but did not receive the gingerbread house. When I load my game it's still snowing and my task screen tells me to wait for Day 12. "Come back to the Ice Palace in 0 mins 0 secs hours. The Ice Queen has a special surprise for your Sims!
Well, when I go back to the Winter Palace via the fridge, there is no Ice Queen. My sims are still freezing, it's still snowing and I would like the quest / task to go away.
Can anyone help me? I have tried deleting the game and reinstalling it. I have tried uploading my data to the cloud. I have rebooted my device several times and nothing changes.
You should probably contact support at this point. https://help.firemonkeys.com.au/hc/en-us/requests/new?ticket_form_id=46384
Thank you, I will try that. 🙂
