your full real world name is considered personal information
please be more careful what you splay all over the the interner for every nut, maniac, stalker or thief to see
This forum is provided by EA but is designed as Player helping Player, in this case I can not do much for you
I am a player like you and this is not something I can help with
Community Manager (CM) can rely info to the teams, I cannot
Support can rely info to the team too
if you use DMs to a CM or go via support, whatever info is safe and not seen by outsiders
Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
Or contact support via FB or Twitter, links are at the bottom of the page
