Seasoned Newcomer

Free Marketplace Drop

I am a PlayStation 5 console player and since the free maker packs dropped, I cannot view or claim the newest makers packs or the free ones. Ever since this marketplace dropped it’s been buggy. Please fix the game!!!!

3 Comments

Autumnn_trees
Seasoned Newcomer
1 month ago
I also tried restarting and restoring licenses multiple times. And my console is up to date
EA_Solaire
Community Manager
1 month ago
Hey there Autumnn_trees

Can you share a bit more detail please- is Marketplace not loading for you, or are you seeing a specific error when you try to claim the kits?
Autumnn_trees
Seasoned Newcomer
1 month ago
No it just doesn’t show or if it shows a pack it would like freeze and then I’ll launch the game again. I ended up fixing the issues by uninstalling the game and all its packs twice. But now I can’t load my previous saves because it keeps saying I’m missing packs even though all my packs are installed. Essentially it’s having be go to marketplace to select the packs to install even though they are there. So, now I can’t load any of my previous saves because it’s showing I’m missing packs even though I’m not.

PLEASE FIX THE GAME