Is there a way to refund the kit I bought on the marketplace to moola?
Hello.
First of all, please understand that you use a translator because English is not your first language.
I am Korean, so I write it in Korean together.
As the title says, I want a refund for a kit I purchased on the marketplace. In Moola, not cash.
I don't regret buying Moola. It doesn't matter because I was thinking of buying maker packs.
However, if I knew that the kit would be available again on the EA app, I would not have purchased the kit on the marketplace.
Furthermore, currently, kits purchased on the Marketplace appear as not purchased in the EA app.
Because of this, I'm very angry because I almost bought a duplicate kit while trying to buy a kit this time.
I definitely want to avoid duplicate purchases
So I really want to get a refund for the kit I bought on the marketplace. From moola to moola.
After the refund, I want to buy the kit again on the ea app.
Please tell me how to get a refund for kits purchased on the marketplace to Moola.
[CM edit: formatting]
Hey there winter_ullu
Here on the forums, we wouldn't have access to your account or billing details to check your refund eligibility on this purchase but you can reach out to the live support team from the help site here so they can review your account and explore your options with you.