Marketplace Kits Non Functional

I have the exact same issue with Marketplace kits, specifically with the "Kitchen Utensils" kit. The items are completely non-functional when I launch the game. The only temporary workaround that helps is going into the Collection settings, turning all kits off and then turning them back on. After doing this, the items start working, but as soon as I exit and restart the game, they become broken and unclickable again. It's incredibly frustrating to do this every single time. I hope EA fixes this license sync bug as soon as possible.

I’m having the exact same issue. I would’ve never used the marketplace if I knew that would happen. 

I actually did all that before I created this thread and the issue is still there. I also removed my mods folder and cleared my cache. I purchased them on Marketplace because I wanted them there and did not know I would have this issue as I am limited in my ability to tell the future 😂. Also, at the time I purchased them they were not available on the app. I appreciate your advice, though. I I read about one or two other people who had this issue but I wonder if it is uncommon. My clothing Kits downloaded fine, as did my Little Campers Kit. I also have issues with hot tubs durring normal game play, where I can't "Get in" So, maybe it's linked to that? If anyone else has this issue with kits please comment and if anyone else has any other ideas for fixes, I would love to hear them.

SquishyMcsquee wrote:

Could EA provide an option to download the kits to the app from marketplace or physically to their computer

Hello there SquishyMcsquee​, this is not possible as the Marketplace is its own storefront and is completely seperate from the EA App. To have the packs on the EA App, you should have purchased them through the EA App store instead.

As for the items being non-functional, this is odd as I cannot seem to replicate these issue myself with the Kits I got from the Marketplace.

I recommend that you first uninstall the kits you got via the Marketplace, you can do this in game via the Marketplace manager. Once you have done that, I recommend closing out the game and doing a game repair through the EA App and then once you have done that. Go back into your game and then install the kits again through the in game manager and see if this corrects the issue.