Forum Discussion

Goldeenka's avatar
Goldeenka
Seasoned Newcomer
3 months ago
Solved

Moola 0 but bought maker packs not showing in purchases

Hello, At the end of March I purchased 1000 Moola. I spent all of it on maker packs. I have logged into my account last weekend after longer time and updated the game. I entered the marketplace to s...
purchase issue
  • EA_Cath's avatar
    EA_Cath
    3 months ago

    Hey Goldeenka​ , for this issue you would need to get in touch with our help support directly via live chat here: https://help.ea.com/en/customer-care/  They will be able to take a look at your purchase history and to help you out with this.

EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
3 months ago

Hey Goldeenka​ , for this issue you would need to get in touch with our help support directly via live chat here: https://help.ea.com/en/customer-care/  They will be able to take a look at your purchase history and to help you out with this.

Goldeenka's avatar
Goldeenka
Seasoned Newcomer
3 months ago

Hello, 
The link takes me to the customer care form (no live chat). I have already used this form to report the bug and no answer so far. It has been a week.

Recent Discussions