Bugged Ads
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy J7 Prime
OS Version Android 7
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003562378635
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By logging into my account or playing the game?
What do you expect to see? Mailbox offering to view the Ad and get rewards for it; option to watch ad for bigger event rewards upon completion
Connection Type Wifi
Please select your region Europe
Country Serbia
Additional feedback
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy J7 Prime
OS Version Android 7
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003562378635
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By logging into my account or playing the game?
What do you expect to see? Mailbox offering to view the Ad and get rewards for it; option to watch ad for bigger event rewards upon completion
Connection Type Wifi
Please select your region Europe
Country Serbia
Additional feedback
Ever since the latest update the mailbox stopped offering the option to view the ad. Instead, the ad will sometimes play on its own when I would switch to another location, except that there's no reward for watching the ad at the end of it. This has also effectively removed any chance for earning the cupcakes now.
I've also noticed that, ever since the latest update, upon completion of an event, I no longer get the option to watch an ad for greater event reward. At all.
Can someone confirm if this is a bug or intended?
