Can not buy the festival pass

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone 12 Pro max
OS Version 14.7.1
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I can not buy the festival pass.
What do you expect to see?
Connection Type Wifi
Please select your region
Country New Zealand

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I can not buy the festival pass.