Can't do harvest events
I'm so close to finishing this stupid harvest fest, but the event I need to complete isn't even available. When I try to start it from the event screen, it does nothing. When I actually go to the res...
Forum Discussion
EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hello @amyjean_07,
We’re very sorry that you’re unable to start some of the Harvestfest events. We are looking into it.
These steps may help:
- If any Sims have completed events that are ready to be collected, collect those.
- Close your game completely, also in the background. To do this on iOS, press the home button twice and swipe up on the game.
- Reload The Sims Mobile.
- One of your Sims may have completed the blocked event or be in the event.
If they’re active in an event, let the event complete and you should be able to progress in your quest then. It may be the case that you don’t see any stars in the event to speed up the progress, that is also an issue we’re aware of. Sadly, our testing has shown that this workaround does not work every time, but we wanted to share it in case it does help in your game.
Arrenai 🐱
I have reported this twice. Now the harvest fest is over & got nothing from it because it wouldnt work. I reported so many issues & have gotten nowhere. Im pissed off with thus game now. Nothing is working. I put a sim in a career task, come back & my sim is in a relationship task. Careers, hobbies, relationships not working properly
I've been having this problem for a few days, which makes me wonder if it's even related to the event. I put my sims on long events overnight (harvestfest or regular events), and when I go back in the morning the event says something different. I end the events, force stop the game and go back. Then there's another pink checkmark telling me an event is completed. I get credit for each event (on Llama truck). Eventually, after repeating this multiple times, my harvestfest events would come up and I could end them. Also, the goodies bags were doing strange things. Sometimes I'd open one and not get the item stated (I opened one that awarded me 25 sim cash, I watched the cash roll up, and when I left the harvestfest window it wasn't' there anymore). Sometimes I would get 2 bags instead of 1. Not sure what's going on, but I hope they fix it soon.
Edit: The event ended hours ago, but the glitch is still happening. I force stopped the game 3 separate times, each time one of my sims had a finished event. I received credit for the event each time that was not taken away. Also, I have had the "new day" login reward screen pop up a total of 3 times today.It also ended my sticker contest for the day and gave me a whole new set of stickers to give out as if it were a new day. Kind of afraid to clear the game or turn off my tablet at this point...
For all the bugs related to the Harvestfest event the best thing is to contact an EA game advisor.
You can do so through The Sims Mobile app. Open the side menu, choose the gear icon, then the button with 'Help'.
This will open your browser, scroll down until you see 'Contact Us' and choose 'Technical Support'.Open the spoiler for pictures:
If this fails for some reason, or you can't access The Sims Mobile app.
You can contact EA through this link: https://help.ea.com/en/contact-us/
If you want to do so in a different language you can choose your country of choice in the upper right-hand corner.
You can also choose to contact an EA game advisor through social media:
- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/Is there a way to review the popup message from ea saying that they were having server issues and some players would receive the special heirloom? I had trouble with the event and gave up.
