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high5thai's avatar
high5thai
9 years ago

Can't download The Sims Mobile on Motorola Moto Maxx

Hello! I own a Motorola Moto Maxx, Android 6.0.1. I tried to download The Sims Mobile, but it says on Google Play that my device isn't compatible. I can't understand why, can someone help me please? ...
technical issues
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @high5thai!

Please, keep in mind the game is currently available only in select territories during soft launch. Could you tell us which country are you trying to download the game from?

Glad to see you are interested in the game! 🙂

-Mai

Anonymous's avatar
Anonymous
8 years ago
I'm in the U.S.A United States of America
    • Anonymous's avatar
      Anonymous
      8 years ago
      It's on my appstore it just says that my device is not compatible
      • EA_Mai's avatar
        EA_Mai
        Icon for EA Staff rankEA Staff
        8 years ago

        That's weird @marie9053. Do you have a Brazilian or Spanish account in your iPhone? (As you talk about App Store I'm guessing you have an iPhone)

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