Can't enter Izzy's fashion shop
Every time I try to enter Izzy's fashion shop the game freezes on the loading screen and I have to completely exit the game and close it and reopen it to continue. I have tried to uninstall the game a...
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Same here, i've tried everything what the support team wrote me and nothing!
This is quite an old post @msKilmister, what model device are you playing on? Is the app fully up to date?
Yeah everything is up to date, the Samsung galaxy s9 the sims mobile game, just everything
But since about 3 weeks I'm struggling with the game.
First the sims stuck in events, couldn't do any move. I was following the instructions from the support team. Reinstalling the game etc. i lost items, hairlooms. Actually whole days of playing. Then after buying items the simoleons or sim cash was gone, but the items were not in my inventory. And now the newest thing.... I can't go to Izzy's. I've got over 50 fashion gems..
This sounds like a bug. Could you open a new post in the bug forum for this?
You can find the bug forum over here: https://answers.ea.com/t5/Bug-Reports/bd-p/the-sims-mobile-bug-reports-en
The bug forum has a small list with questions which might just help solving the problem!
