[Closed] Game keeps crashing
Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Air OS Version 12.3.1 Player ID: (Find your Player ID in Sims ...
Forum Discussion
SimGuruMaaike
EA Staff
EA StaffThank you all for the reports (especially @EpicRedly, really appreciate you took the time to post the reports from your group).
I would like to have this thread focused on crashes on iOS 12.3.1 that started recently. For every report please provide this:
Player ID (13 numbers):
Device:
Date and Time of latest crash:
Date and Time of last time you were able to play:
Date when the crashes first started for you (if you remember this):
For Butterfly they do need to contact support about this for a roll back to an earlier savegame. As you noted EpicRedly, this issue sounds different than the other reports.
@SimGuruMaaike The last player didn't want to give the ID to me. Sorry. ☹️
The other players are still able to play, but need to restart the game if the crash comes back. So they still play, but fighting again and again with the crashs.
But I'll ask them for an update and let you know later 🙂
And I send Butterfly your answer. But I think she will not be amused ☹️ There are a few Items and event which will deleted, too. She received the special agent supervillian outfits. They will be gone, too - and she's one of the rare player who received these outfits. All other players who bought the pack with the advanced mission still wait for a rerun...
The other players are still able to play, but need to restart the game if the crash comes back. So they still play, but fighting again and again with the crashs.
But I'll ask them for an update and let you know later 🙂
And I send Butterfly your answer. But I think she will not be amused ☹️ There are a few Items and event which will deleted, too. She received the special agent supervillian outfits. They will be gone, too - and she's one of the rare player who received these outfits. All other players who bought the pack with the advanced mission still wait for a rerun...
