Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7
OS Version 13.2.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003868540804
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open Sweet Treat Box
What do you expect to see? The Prize (Bottle ‘O Branch) should be in my inventory. But as on the screenshot, I couldn’t find it in my inventory, but in Catalogue. It appears on blue background which means I never had the item before.
Connection Type Wifi
Please select your region Asia
Country Indonesia
Additional feedback
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7
OS Version iOS.11.2.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? After open the Sweet Treat Box
What do you expect to see? The prize should be in my Storage. But in this case, the prize is on the catalogue to buy. Items I have should be on green backgrounds. But this prize (Bottle ‘O Branches) is on blue backgrounds which means I never had it before.
Connection Type Wifi
Please select your region Asia
Country Indonesia
Additional feedback
I have the same issue going on. I unlocked the snuggle up coffee table & it’s not showing up in my inventory, only in the catalog to buy.
