Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Air
OS Version 12.4.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) CherryEndCrayon
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? You should know
What do you expect to see? Glitch to be fixed
Connection Type Wifi
Please select your region Europe
Country United Kingdom
Additional feedback
I have a glitch in my Sims Mobile game for a second time when I play Sweet treat challenges.
Today again In the Sweet Treat Event I unlocked my First Royal threat box & it’s not showing up in my inventory, only in the catalog to buy. Last time when the same thing happened I will have to open another box with the same item for it to show up in my inventory but it won’t count the opened box towards the grand prize. I know it will happen again as it did in the previous event . It messes up my game and prevents me from completing the challenge and getting the main prizes . I am very frustrated right now as I see this is happening again so I decided to report the problem and hope you will be able to fix it.
Kind regards.
