[Closed] Not getting rewards for Sweet Treat events

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung galaxy s9+
OS Version No
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play an event and check if rewards go into inventory. Mine don't.
What do you expect to see? Please fix or I won't be able to play the event
Connection Type Wifi
Please select your region Other
Country New Zealand
Additional feedback

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I started the event 8 hours ago. Did the first 3 events and got no rewards. Dont see the point in play if I'm not getting the rewards for events my sims complete