Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei P20 Lite
OS Version 8.0.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) Can't get
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I can't press the button on the right side of the screen.
What do you expect to see? I can't press the button on the right side of the screen.
Connection Type Mobile
Please select your region North America
Country Finland
Additional feedback I have tried both in normal screen mode and in full screen mode, nothing works.
I have tried both in normal screen mode and in full screen mode, nothing works.
I am having the exact same problem as you, I am using xiaomi mi8. Even rotate the phone and still not working, I am stuck on the same stage as you.
I'm also having this issue. My phone is an Essential PH-1 and I'm pretty sure that the issue is that my notch is bigger than the app expects. All of my clicks are approximately 1/8 an inch to the right of the screen. This means clicking to open the settings menu on the side of the screen is impossible because the width of the menu is approximately the same as the incorrect offset.
Attempting to be more clear:
When I click somewhere on my screen the app responds approximately 1/8 to the left of where I clicked so I have to click slightly to the right of every ui element to select it (which is impossible to do on the right side of the screen)
I've been playing this game for ages on my old phone and am bummed I can't play on my new phone as I can't access settings or parties ☹️
