Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei P20 Lite
OS Version 8.0.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) Can't get
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I can't press the button on the right side of the screen.
What do you expect to see? I can't press the button on the right side of the screen.
Connection Type Mobile
Please select your region North America
Country Finland
Additional feedback I have tried both in normal screen mode and in full screen mode, nothing works.
I have tried both in normal screen mode and in full screen mode, nothing works.
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pixel 3 XL
OS Version 9.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) Can't get to it
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The calibration on the screen is completely off. I cannot complete the tutorial because I am unable to click on the X in the upper right hand corner after finishing one of the rooms.
What do you expect to see?
Connection Type Mobile
Please select your region North America
Country
Additional feedback
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pixel 3 XL
OS Version 9
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) Can't get to it.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? On pixel phone, can not tap on the X in the right hand corner, which makes me unable to complete the tutorial.
What do you expect to see?
Connection Type Mobile
Please select your region North America
Country United States
Additional feedback The calibration for everything is off which is ok but I am unable to push anything on the right screen. Which after asking to fix the second room in the tutorial I cannot do.
I'm having the same issue on the Pixel 3XL. Very frustrating as most quests eventually require you to host or attend a party and I can do neither. All clicks are hitting a bit to the left of where I tap, but for the menu button I can't get far enough to the right to tap the button. Hope there is a fix soon...
