Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei Mate 20 Lite
OS Version SNE-LX1 8.2.0. 144(C432)
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Everytime you use the game with this phone. With First opening the game say "we cant recognize this device so there can be problem playing"
What do you expect to see? A fix.
Connection Type Wifi
Please select your region Europe
Country Italy
Additional feedback
Althought Huawei Mate 20 lite makes the game download, The sims mobile has many problem on this device, it has been not optimized in full screen, without the full screen the touch dont work properly, compatibility is absent, the graphic is poor...
Please fix all this! So much people like me have this problem with this phone and we need to be listened and we need help!
My Huawei Mate 20 Lite gave to me the same error
