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tron20X6's avatar
4 years ago

Daily Log-in Reward not appearing

The daily log-in pop-up usually appears in my game at 5 am EST (3 hours ago). I’ve been in and out of the game, closing and reopening the app since that time and have yet to see the pop-up appear. I also tried deleting and reinstalling the game to no avail. It’s the final day and I’ve been collecting the log-in rewards daily for all 14 days. It popped up on my second account that I play on my iPad (though I only started collecting on there a few days ago), but it has not shown up on my main account on my iPhone.

I asked if this was happening to anyone else on Reddit and a couple of people have said they’re experiencing the same.

3 Replies

  • @SalixCat No, unfortunately. There are no LTOs that appear in my featured store at all except for the Uptown Chic pack. There is also no timer in the upper left corner the way there usually is to indicate LTOs that are soon expiring.

    This seems to have been triggered by an earlier bug that I experienced in which the Sim Festival intro/walkthrough randomly appeared again when I opened the app (shortly before I tried to access the daily log-in reward). A quick survey of Reddit showed that several others are experiencing this as well. There seems to be a workaround in which levelling up in the Sim Festival and claiming a prize brings all the LTOs back. However, as soon as you close out of your game and go back, the Sim Festival intro shows up again and all the LTOs disappear again. Very frustrating. I've also heard of others whose Seasonal Tasks completely disappeared as well and they return the same way the LTOs do when levelling up/claiming a prize and disappear again when exiting the game. This seems to be a very complex issue.

    After I posted here and on Reddit earlier today, I levelled up once and finally got my daily log-in reward. However, I did not receive the 7-day bonus. I assume I will have to level up again in order for the bonus reward to pop up and all my LTOs to return again temporarily. Thankfully, my Seasonal Tasks haven't disappeared, so I'm spending today grinding those out so I can level up, claim a new prize, and hopefully get the 7-day bonus.

    Thanks for your attention to this Salix! This update is insanely bug-ridden.

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